Glossary

Skill

AI systems
Definition

A skill is a small, well-defined AI workflow that turns approved company context into a specific kind of work, such as drafting a proposal section or preparing a lead review.

AI skillreusable workflow

A skill is a reusable workflow.

It is smaller than a role and more specific than a general capability. A skill might draft a proposal section from approved offer language. It might prepare a lead review. It might turn a meeting transcript into a clean handoff note.

People can ask for skills directly. Agents can also use skills as part of their responsibilities. The distinction is simple: the skill is the workflow; the agent is the role that may run workflows on a schedule or in response to work.

Why Skills Matter

Skills keep AI work from becoming a pile of one-off prompts.

When a workflow is worth repeating, it should have standards, context, and tests around it. That is what makes the output easier to trust and easier to improve.